AutoGrip : Support pour Téléphone Intelligent & Chargeur Sans Fil

1. What are the delivery times?

Delivery times vary depending on
your location, generally you will have
Your order in less than 48 hours

2. What payment methods do you accept?
YOU ?

We accept major Orange cards
Money, MTN Mobile Money and Payment in
species.

3. What is your return policy?

You can return your product within the
30 days after receipt for an exchange
or a refund, subject to certain conditions. For more information
Please take note of the
section concerning guarantees.

4. Are the return shipping costs my responsibility?
charge ?

Yes, return shipping costs are usually the responsibility of the
customer's responsibility, except in the case of a product
defective or due to an error on our part.

5. Do you offer any guarantees on the
products?

Yes, most of our products benefit
a 1-year warranty against defects
manufacturing.

6. How can I contact customer service?

Our customer service is available by email.
and telephone, Monday to Saturday from 9am to 6pm
at 672386468.

7. Can I modify or cancel my order after I have placed it?

Yes, as long as the order has not yet been placed.
delivered. But by cancelling your order you
you will no longer be able to benefit from the offers
promotional or exclusive offers related to this
product.
8. Treat yourself to discounts for the
New customers?

Yes, we often have special offers.
for new customers.

9. My personal information is-
Are they protected?

Absolutely. We use strict security protocols to protect your information and ensure the confidentiality of your data.

We are confident in the quality and durability of our products. That's why we offer a comprehensive guarantee, demonstrating our commitment to your satisfaction.

Warranty period

Our product is covered by a
30-day guarantee from the date of purchase.

Warranty Coverage

What the warranty covers:

• Manufacturing or material defects
• Product malfunction not caused by the user
• Performance issues within the context of a
  use in accordance with instructions

What the warranty does not cover:

Damage caused by misuse
or a product modification

Normal wear and tear of the product, scratches or
aesthetic damage

Complaints process

If you encounter a problem with one of our
products during the warranty period, please
Follow the steps below:

Contact our customer service: Prepare a
proof of purchase such as messages,
photos or your digital order form which will be sent to you after you have filled out the
form as well as a detailed description of the
problem encountered.

Product review: One representative
will assess your request and tell you the
procedure to follow.

Repair or Replacement : If product
is deemed defective, we will proceed with a
Free replacement or a refund.
depending on the case.

Damages resulting from accidents or abuse